FAQ
Q1: How long does shipping usually take?
A:Orders will be shipped out within 24 hours and shipped by DHL/Fedex. It takes 3-5 business days to USA, UK, Canada, Australia. (Other countries 3-8 business days) You will receive a notification after shipped out.
Q2: How many bundles can make a full head/wigs?
A: length≤ 16", 2 bundles with a closure/ frontal
length > 16", 3 bundles with a closure/ frontal
If you want super thick and full hair look, 4 bundles are recommended.
Q3: How long does the hair last?
A: That depends on the how maintain it. Please treat it like your own hair and take very good care of it, normally it could last at least 1 year.
Q4: Does the hair keep pattern well after washing?
A: The hair of body wave textures will be loose after washing, the hair of curled textures can still hold the curls well and the curls will be a little bit loose.
Q5: What’s the best temperature for flatiron/ curler?
A: 160~180 degree Celsius or 320~360 degree Fahrenheit are recommended. Even human hair can be burned if the temperature is too high without proper time control.
Q6: How to do hair care and maintenance?
A:1. Wash the hair once a week with mild shampoo and hair conditioner to keep the hair soft and shiny. Please don’t grasping the roots of the hair overexert when washing.
2.Comb the hair ith brush and wide-tooth comb after dry.
3.Don’t blows the roots of hairs too near with the hair dryer
4.Use gel or spray styling products to keep the hair moist with good style and avoid frizzing.
3.Don’t blows the roots of hairs too near with the hair dryer
4.Use gel or spray styling products to keep the hair moist with good style and avoid frizzing.
Q7: How can I know the exact length I need?
A: Please check the length reference and determine the exact length you need.
Q8: How can I choose the suitable wig cap size of custom wig?
A: Please check the size reference and determine suitable wig cap size. If you need a special size wig, please contact us. Besides S M L sizes, XS XL sizes wig caps are available.
